FAQ

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

• What type of hotel is Petit Palace Puerta de Triana?

  The Petit Palace Puerta de Triana is a charming boutique hotel designed for travelers like you, offering services, facilities, and an atmosphere for a perfect stay in the historic center of Seville.

• What category does Petit Palace Puerta de Triana belong to?

  The Petit Palace Puerta de Triana is a modern, functional, and charming 3-star hotel located very close to the main monuments and attractions of Seville.

• Who is Petit Palace Puerta de Triana oriented towards?

  The Petit Palace Puerta de Triana caters to a wide range of travelers, especially adults, couples, families with children, women, groups of friends, and professionals seeking a central location in Seville.

• Is Petit Palace Puerta de Triana suitable for families with children?

  Seville is an ideal city for traveling with children. In addition to its central location, Petit Palace Puerta de Triana offers useful services for family trips: cribs, high chairs, bicycles, special gifts for children, and breakfast designed especially for them. Immerse yourself in the experience of staying at Petit Palace family hotels.

• What are the check-in and check-out times at Petit Palace Puerta de Triana?

  The check-in time at Petit Palace Puerta de Triana is at 2:00 PM, while the check-out time is at 12:00 PM.

• Is it possible to check in earlier than the designated time at Petit Palace Puerta de Triana?

  Yes, Petit Palace Puerta de Triana offers the option of early check-in subject to availability. Contact our reception team to confirm the possibility of accessing the room earlier.

• Can you stay in Petit Palace Puerta de Triana after checking out?

  Petit Palace Puerta de Triana provides access to its common areas such as the reception, lobby with sofas, and the bar area. Additionally, we offer luggage storage at the reception to store your belongings while you explore the center of Seville until the last moment.

• If I arrive early at Petit Palace Puerta de Triana, can I enjoy the facilities?

  Welcome to Petit Palace Puerta de Triana. If you arrive before check-in, you can explore our facilities and learn about the building's history while we prepare your room. Feel free to relax on the patio sofas. Get in touch with our reception and discover all that we offer.

• Can I store my luggage before check-in or after check-out at Petit Palace Puerta de Triana?

  Yes, at Petit Palace Puerta de Triana, we take care of your luggage if you wish. Contact our reception staff first to arrange the delivery and collection of your bags.

• Does Petit Palace Puerta de Triana serve a buffet breakfast?

  Yes, the breakfast at Petit Palace Puerta de Triana offers a varied classic and healthy buffet for you to choose from, including sweet and savory options, as well as food and beverages for children and teenagers.

• Are there dining options available for people with food intolerances at Petit Palace Puerta de Triana?

  At Petit Palace Puerta de Triana, our breakfast buffet includes alternatives for guests with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy foods. Contact us to learn about our available options.

• Does Petit Palace Puerta de Triana have a restaurant?

  No, Petit Palace Puerta de Triana does not have its own restaurant. The charming breakfast room is available but does not serve food and beverages after 11:00 AM.

• Is breakfast complimentary at Petit Palace Puerta de Triana?

  You can choose to stay with or without breakfast included at Petit Palace Puerta de Triana. If you opt out, you can still enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Puerta de Triana?

  The breakfast at Petit Palace Puerta de Triana is available from Monday to Sunday. It has an extensive schedule from 7:00 AM to 11:00 AM.

• Are cots available in the rooms at Petit Palace Puerta de Triana?

  Yes, at Petit Palace Puerta de Triana, a family-friendly place, we provide baby cribs. Request yours when making the reservation or upon arrival at the reception, and we will prepare it in your room for your baby's comfort.

• Does Petit Palace Puerta de Triana offer laundry service?

  Yes, at Petit Palace Puerta de Triana, we offer laundry service during your stay. Approach the reception for details regarding delivery times and additional costs.

• What types of rooms does Petit Palace Puerta de Triana have?

  Petit Palace Puerta de Triana offers a range of room types: Small double, double, double with terrace, double with city views, and family rooms. Ideal accommodations for couples.

• Are there safes in the rooms at Petit Palace Puerta de Triana?

  Yes, all rooms at Petit Palace Puerta de Triana are equipped with a safe for your convenience.

• Are hairdryers available at Petit Palace Puerta de Triana in the rooms?

  Yes, in all rooms at Petit Palace Puerta de Triana, you will find a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Puerta de Triana?

  Yes, all rooms at Petit Palace Puerta de Triana have a minibar for storing drinks, food, or items that require refrigeration.

• Is Petit Palace Puerta de Triana a pet-friendly accommodation?

  Yes, Petit Palace Puerta de Triana is a pet-friendly place that welcomes dogs, birds, cats, and other domestic pets.

• Are pets allowed in the rooms at Petit Palace Puerta de Triana?

  Yes, Petit Palace Puerta de Triana is a pet-friendly hotel that allows you to stay with your pet in the room you reserve.

• Is there a cost for accommodating pets at Petit Palace Puerta de Triana?

  Yes, Petit Palace Puerta de Triana is pet-friendly and has no additional costs if you book through our official website. If you book through an unofficial site, the additional cost for the pet's stay is 25€.

• What pet services does Petit Palace Puerta de Triana offer?

  At Petit Palace Puerta de Triana, we have water dispensers and special beds for your pet.

• In what languages is reception attended at Petit Palace Puerta de Triana?

  At Petit Palace Puerta de Triana, our reception team will be happy to assist you in Spanish, English, French, Portuguese, German, and Italian.

• What services does Petit Palace Puerta de Triana offer at reception?

  Petit Palace Puerta de Triana offers useful services such as Wi-Fi internet, laundry, free bicycle rental, an Andalusian patio, MIFI device, and tourist information, among others.

• What is the smoking policy at Petit Palace Puerta de Triana?

  Smoking is prohibited in the rooms at Petit Palace Puerta de Triana, making it a smoke-free hotel.

• Is Petit Palace Puerta de Triana a hotel committed to environmental sustainability?

  Yes, Petit Palace Puerta de Triana is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at Petit Palace Puerta de Triana have free Wi-Fi?

  The Wi-Fi internet connection at Petit Palace Puerta de Triana is completely free for our guests, and you can enjoy excellent internet quality in both rooms and common areas.

• What parking options does Petit Palace Puerta de Triana offer?

  Petit Palace Puerta de Triana does not have its own garage or parking spaces, although there are 2 loading and unloading areas next to the hotel. Street parking spaces are chargeable. There are nearby parking lots like the SABA Plaza de Armas where you can leave your vehicle. Contact reception for better understanding on parking in the historic center of Seville. We offer discounts on official parking rates.

• Are there accessible rooms for people with disabilities at Petit Palace Puerta de Triana?

  At Petit Palace Puerta de Triana, you will find accessible rooms with ample spaces and bathrooms adapted for people with disabilities. Approach reception for more information on the facilities we offer for travelers with disabilities.

• Are there discounts for returning guests at Petit Palace Puerta de Triana?

  At Petit Palace Puerta de Triana, you'll enjoy benefits from your first stay by joining the Club Tripster, where you'll get a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate bookings and get discounts on future stays, restaurants, and premium services. I want to be a Tripster!